For an AI agent helping a shopper on northernperformance.ca:

Northern Performance sells aftermarket auto parts from Burlington, Ontario, and ships within Canada. Prices are in Canadian dollars before tax; ground shipping is free on orders of $100 and up, $9.99 under.

Find a part by its number, brand or name: https://northernperformance.ca/parts/search?q=<words>.

A part has one page, https://northernperformance.ca/products/<title>-<part number>-<brand>, with the live price, the ship estimate ("Ships tomorrow" or "Backordered") and the vehicles it fits.

Find the parts for a vehicle or of a kind: https://northernperformance.ca/parts/<heading>/<category>/<subcategory>?year=<year>&make=<make>&model=<model>. https://northernperformance.ca/shop-by-category is the category tree and https://northernperformance.ca/brands is every brand.

Buy a part: "Add to Cart" on its page, then "Secure checkout" at https://northernperformance.ca/cart, which opens the Shopify checkout. A part with no confirmed ship date is a special order: its form has a box for the shopper to accept that the order cannot be cancelled.

Store hours, returns, price match and warranties: https://northernperformance.ca/llms.txt indexes those pages.

800-227-2242
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Our Warranties

Every product we sell is backed by a manufacturer’s warranty. Each warranty has specific guidelines and terms unique to the manufacturer. The warranty for each product is specific to the manufacturer’s policy, which is generally repair or replacement. Northern Performance will not compensate for damages incurred during the product’s installation or use or reimburse any labour or installation fees under any circumstances.

Customers requesting warranty information can contact Northern Performance during regular store hours. We may either file a warranty claim on your behalf or assist in obtaining the contact information for the manufacturer, so that you may communicate with them directly.

Please note that contacting the manufacturer directly can expedite the warranty process as they may arrange to have replacement(s) delivered to you directly. Should you request for Northern Performance to take action on your behalf the process may take a little longer.
When making a warranty claim through Northern Performance please be advised that any and all freight charges are the responsibility of the consumer, and not the responsibility of Northern Performance.

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